Terms of Service
These Terms of Service ('Terms') govern your access to and use of Kraffa (the 'Service'), operated by Equatris LLC. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. Last updated: August 1, 2026.
Acceptance and Parties
These Terms are a binding agreement between you and Equatris LLC, a company organized under the laws of the State of Wyoming, USA ('Kraffa', 'we', 'us', or 'our'). By creating an account or otherwise using Kraffa, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
The Service
Kraffa is a software-as-a-service platform that helps Etsy print-on-demand sellers create product imagery. In the T-shirt vertical you can generate original designs from an inspiration reference; in the Jewelry vertical you can generate AI models and mockups from an uploaded product photo. In both cases you can download the results as ZIP packages. The Service is currently offered in Beta and may change as we continue to develop it.
Eligibility and Accounts
You must be able to form a legally binding contract to use the Service. You agree to provide accurate and complete information when you register and to keep it up to date. You are responsible for maintaining the security of your credentials and for all activity that occurs under your account. Some actions, such as creating a workspace, require a verified email address.
Acceptable Use
You are solely responsible for the inputs you provide to the Service, including any links, uploaded product photos, and text you submit. You represent that you hold the rights necessary to use those inputs and that they do not infringe the intellectual property or other rights of any third party or violate any law. You agree not to use the Service to upload unlawful, infringing, or abusive content; to circumvent rate limits or access controls; to reverse engineer, disrupt, or interfere with the Service; or in any manner that breaches applicable third-party terms, including Etsy's.
AI Output and Intellectual Property
You retain the rights you hold in the inputs you own. As between you and us, and subject to these Terms and your payment of applicable fees, you own the designs and mockups you generate through the Service for your commercial print-on-demand use. Our software, mockup templates, pipeline, and platform remain our intellectual property. AI output is generated to be original; however, we do not warrant that it is free from similarity to third-party works, and you are responsible for ensuring that your use of the output does not infringe the rights of any third party.
Credits, Plans and Billing
Access to paid features requires an active subscription. Subscription plans (Starter, Pro, and Studio) are priced in US dollars. Credits are a usage right, not money: they have no cash value, are non-transferable, and cannot be redeemed for cash. New accounts receive an initial credit grant, and credits reset at the start of each billing period. Stripe is the merchant of record for your subscription: Stripe sells the subscription to you, processes your payment, and calculates and collects any applicable taxes (such as VAT or sales tax) at checkout. Prices shown are exclusive of tax. Receipts and invoices are provided by Stripe and Link. You can manage your billing and subscription through the Stripe Customer Portal and in Settings.
Cancellation and Refunds
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period, with no proration, and you keep access to paid features until then. Except where required by law, fees are non-refundable. If you believe you were charged in error, contact us at support@kraffa.com. Because Stripe is the merchant of record, some billing and refund matters may be handled through Stripe.
Payment Problems
If a payment fails, we may pause your access to paid features after repeated failed attempts until the issue is resolved. Restoring a valid payment method and settling any outstanding amount will restore access.
Availability and Changes
The Service is provided 'as is' and 'as available' and is currently in Beta. We may modify, suspend, or discontinue any part of the Service at any time, and we do not guarantee any particular level of uptime or availability.
Disclaimers
To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. AI output is not guaranteed to be accurate, original, or fit for any particular purpose.
Limitation of Liability
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service or these Terms is limited to the amounts you paid us in the twelve months immediately preceding the event giving rise to the claim. We shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, data, or goodwill.
Indemnification
You agree to indemnify and hold us harmless from and against any claims, damages, liabilities, and expenses arising out of your content, your use of the Service, or your breach of these Terms.
Suspension and Termination
We may suspend or terminate your account if you breach these Terms. You may delete your account at any time in Settings; deletion is processed as a soft delete that is retained for up to 30 days, during which it can be restored, and is then permanently deleted.
Governing Law and Venue
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Wyoming have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.
Changes to These Terms; Effective Date; Contact
We may modify these Terms from time to time. We will notify you of material changes, and your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. These Terms are effective as of August 1, 2026. If you have questions about these Terms, contact us at support@kraffa.com or by mail at Equatris LLC, 30 N Gould St #49134, Sheridan, WY 82801, USA.